Negotiation Idioms

Dialog with audioVid

Scenario:
The dialogue below depicts a negotiation between a small coffee supplier (Green Bean Co.) and a local café owner (The Daily Grind).
Key Vocabulary Used in Dialogue Below:
Case Study: The Coffee Supply Negotiation

   audioVid

The Dialog

Café Owner (Alex): Thanks for coming, Sam. I want to buy your organic beans, but your initial quote was a bit high. Can we get down to business?

Supplier (Sam): Absolutely. I know we came in high, but that reflects the quality of our beans. However, I’m willing to listen. What are you thinking?

Alex: Honestly, if we can't lower the price, the whole deal might fall through. I have a tight budget this quarter.

Sam: I hear you. I don't want to play hardball with a local partner. If you sign a one-year contract today, I can sweeten the deal by offering free delivery for the first six months.

Alex: That helps, but the price per kilo is still the bone of contention. My partner is very hard-nosed about the budget. We need a bigger discount to reach an agreement.

Sam: (Pauses) Well, I’ll lay my cards on the table. My costs for shipping have gone up. If I give you a 10% discount, I’m basically giving away the farm. I can offer 5%, but that’s my final offer.

Alex: I appreciate the honesty. Let’s meet halfway. Give me 7% off, and I’ll pay the first three months in advance to help your cash flow.

Sam: (Smiling) That sounds like a fair give and take. I think we’ve found some common ground.

Alex: Great. Let’s nail down the terms regarding the delivery dates, and then we can ink the deal.

Sam: Perfect. I’ll draw up the contract and send it to you by the end of the day.

FIB/Cloze Quiz

Coffee Negotiation: Cloze Test

Select the correct idiom for each context. The background will change colors based on your choice.


1. "We have a lot to discuss today, so let’s and look at the budget first."

2. "I know you want a 10% discount and I can only offer 2%. Can we at 6%?"

3. "The price of the machinery is the main ; we agree on everything else except the cost."

4. "The supplier was very ; he refused to lower the price even by one cent."

5. "To , the salesman offered us a three-year extended warranty for free."

1. "We haven't made any progress in three days; I'm afraid we have and need a mediator."

2. "The management decided to to the union's demands for better health insurance."

3. "Successful bargaining always requires some from both sides of the table."

4. "Once we the exact delivery dates, we will be ready to sign."

5. "After the client liked our presentation, the sales team felt the contract was ."

1. "The contract talks , finishing only minutes before the midnight deadline."

2. "Our proposal was completely rejected, so it's to create a new strategy."

3. "The disagreement over the patent rights was a major that delayed the merger for months."

4. "He didn't say he was unhappy, but if you , you can tell he is considering other offers."

5. "We finally shook hands and after six weeks of intense discussions."

1. "The legal team is working late to so we can review the final version tomorrow morning."

2. "I’m not sure we can trust them; they always until the very last moment of the meeting."

3. "He is known to , so don't expect him to agree to your first price offer."

4. "If we can't find on the environmental clauses, the partnership will not move forward."

5. "Everything is ready; we just need the CEO to sign the papers and ."


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