Jobs and Workplace Culture

  1. While IBM followed formal hierarchies with top-down management, Jobs created a flat corporate structure, casual atmosphere, and constant innovation.
  2. At Apple, casual clothes like jeans and turtlenecks replaced suits, making ideas more important than job titles.
  3. For Jobs, bureaucracy slowed progress and stood in the way of innovation.
  4. Jobs removed top-down decision-making and used cross-functional teams that included engineers, designers, and marketers.
  5. Unlike IBM's offices filled with cubicles, Apple office space was an open layout design.
  6. Jobs demanded excellence, focusing on customer experience and high-quality design over quick profits.
  7. His intense leadership style pushed employees to work hard and believe they were changing the world.