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Dr. Ray's Cultural Awareness

Cultural Differences at Work

Short examples of how people from different countries may act at work.

When working in an international company, people can sometimes experience cultural misunderstandings. Here are a few examples.

First, there was Ravi from India. In meetings, Ravi often stayed silent. This was because in his culture, younger people do not speak much when older people are talking. He wanted to show respect by listening carefully. But some of his colleagues thought he was not interested or did not have ideas to share.

Then came Li, who was from China. In conversations, Li often said "yes" even when he did not agree. This was a way to avoid saying "no" directly, because saying "no" can be seen as rude or cause conflict in his culture. But this sometimes caused confusion because others thought he agreed with them when he really did not.

Sarah was from South Africa and worked in Japan for the first time. She was surprised when her Japanese coworkers stayed late at the office every day, even if they finished their work early. Sarah thought she should leave on time. But in Japan, staying late shows dedication and respect. Sarah’s behavior was misunderstood as being less serious about her job.

Finally, there was Johan from Sweden. He was frustrated when his Mexican colleague, Carlos, often joined virtual meetings late. Johan valued punctuality and expected everyone to be on time. However, Carlos’s culture has a more relaxed view of time, where being a few minutes late is normal. This caused some tension during their meetings.

These stories show how cultural differences in communication and behavior can make work difficult. Since it is difficult to know every nuance of every cultural difference between peoples, it is important to keep an open mind. When you are experiencing difficulties with someone from another country, assume first that there may be a cultural difference you are not aware of, rather than judge the other person as incompetent.

Comprehension Check

1. Why did Ravi stay silent in meetings?

He wanted to show respect to older people by listening carefully, not because he lacked ideas.

2. Why did Li often say “yes” even when he did not agree?

Because saying “no” directly can be seen as rude or cause conflict in his culture.

3. What mistake did Sarah make in Japan?

She left work on time while her coworkers stayed late. She didn’t realize that staying late shows dedication in Japan.

4. Why was Johan frustrated with Carlos?

Because Carlos often joined meetings late, while Johan expected everyone to be on time.

5. What general lesson do these stories teach?

We should keep an open mind and remember that misunderstandings can come from cultural differences, not from incompetence.

Vocabulary Focus

   correct answers will highlight in  green 

1. Ravi wanted to show to older people by listening carefully.
2. In some cultures, saying “no” directly in can be seen as rude or cause in some cultures.
3. Sarah’s coworkers thought she was not very because she left on time.
4. Johan expected everyone to be for meetings.
5. When working with people from another country, keep an and try to understand their culture.