Basic Instructions Replace the content below with your own. underline the answers you want to blank-out.
Input This is a sample sentence. This is another sample sentence.
Output a. another b. sample
This is a 1____ sentence.
This is a 2____ sample sentence.
For the exercises below, select the best answer. On completion of the page, submit as PDF to the proper assignment in the Eclass.
beneficial
handling
providing information
Greeting
multitasking
concerns
ensuring
interpersonal
Hotel Receptionist/ Front Desk Clerk
Duties: 1 guests, 2 check-ins and check-outs,
managing reservations, 3 about the hotel's
services, addressing guest 4 , and 5 a smooth guest
experience.
Qualifications: Good communication and 6 skills,
knowledge of hotel systems, 7 abilities, and fluency in
multiple languages can be 8 .
Answer
Hotel Receptionist/ Front Desk Clerk
Duties: Greeting guests, handling check-ins and check-outs,
managing reservations, providing information about the hotel's
services, addressing guest concerns, and ensuring a smooth guest
experience.
Qualifications: Good communication and interpersonal skills,
knowledge of hotel systems, multitasking abilities, and fluency in
multiple languages can be beneficial.
...
fulfilling
point of contact
addressing
personalized
organizational
composed
offering
service
software
Concierge
Duties: The concierge serves as a 1 for
guests or clients. They provide 2 assistance such as
3 requests, 4 recommendations, and 5
complaints.
Qualifications: Excellent customer 6 and communication
skills. Strong 7 and multitasking abilities. Ability
to remain calm and 8 in stressful situations. Knowledge of
event or task management 9 .
Answer
Concierge
Duties: The concierge serves as a point of contact for
guests or clients. They provide personalized assistance such as
fulfilling requests, offering recommendations, and addressing
complaints.
Qualifications: Excellent customer service and communication
skills. Strong organizational and multitasking abilities. Ability
to remain calm and composed in stressful situations. Knowledge of
event or task management software.
Leading
destinations
engage
excellent
participants
memorable
Proficiency
international
Tour Guide
Duties: 1 tour groups, providing historical and
cultural information about 2 , ensuring the safety of
3 , answering questions, and creating a 4
experience for travelers.
Qualifications: 5 in local history and culture,
6 communication skills, the ability to 7 and entertain
groups, and proficiency in multiple languages for 8
tours.
Answer
Tour Guide
Duties: Leading tour groups, providing historical and
cultural information about destinations, ensuring the safety of
participants, answering questions, and creating a memorable
experience for travelers.
Qualifications: Proficiency in local history and culture,
excellent communication skills, the ability to engage and entertain
groups, and proficiency in multiple languages for international
tours.
Preparing
ensuring
designing
degree
dishes
staff
certification
work under pressure
passion
Chef
Duties: 1 and cooking meals, 2 menus,
3 food quality and safety, managing kitchen 4 , and
creating new 5 .
Qualifications: Culinary arts 6 or relevant
7 , creativity, time management, ability to 8 , and a 9 for cooking.
Answer
Chef
Duties: Preparing and cooking meals, designing menus,
ensuring food quality and safety, managing kitchen staff, and
creating new dishes.
Qualifications: Culinary arts degree or relevant
certification, creativity, time management, ability to work under
pressure, and a passion for cooking.
vendors
budgets
coordinating
deadlines
taken care of
attention to detail
Event Planner
Duties: Organizing and 1 events such as weddings,
conferences, and parties, managing 2 , liaising with 3 ,
ensuring all details are 4 , and providing a seamless
event experience.
Qualifications: Strong organizational and communication
skills, 5 , ability to work under 6 , and
experience in event management or related fields.
Answer
Event Planner
Duties: Organizing and coordinating events such as weddings,
conferences, and parties, managing budgets, liaising with vendors,
ensuring all details are taken care of, and providing a seamless
event experience.
Qualifications: Strong organizational and communication
skills, attention to detail, ability to work under deadlines, and
experience in event management or related fields.
passengers
cabins
activities
experience
voyage
physical
public
lifting
team
Cruise Ship Steward
Duties: Maintaining cleanliness in 1 and 2 areas,
assisting 3 with their needs, organizing 4 , and
ensuring guests have a pleasant 5 .
Qualifications: Customer service 6 , attention to
detail, ability to work in a 7 , and 8 fitness for tasks
like 9 and cleaning.
Answer
Cruise Ship Steward
Duties: Maintaining cleanliness in cabins and public areas,
assisting passengers with their needs, organizing activities, and
ensuring guests have a pleasant voyage.
Qualifications: Customer service experience, attention to
detail, ability to work in a team, and physical fitness for tasks
like lifting and cleaning.
arrangements
destination
suitable
booking
handling
knowledge
familiarity
travel
Travel Agent
Duties: Assisting clients in planning and 1 their
travel 2 , offering 3 information, suggesting
4 options, and 5 reservations.
Qualifications: Good communication skills, 6 of
travel destinations, 7 with booking systems, and a
passion for 8 .
Answer
Travel Agent
Duties: Assisting clients in planning and booking their
travel arrangements, offering destination information, suggesting
suitable options, and handling reservations.
Qualifications: Good communication skills, knowledge of
travel destinations, familiarity with booking systems, and a
passion for travel.
welcomes
seats
menu
policies
basic
diploma
Host/hostess
Duties: Greets and 1 guests, 2 them at tables,
and answers questions about the 3 and the restaurant's 4 .
Qualifications: High school 5 or equivalent, customer
service experience, and 6 computer skills.
Answer
Host/hostess
Duties: Greets and welcomes guests, seats them at tables,
and answers questions about the menu and the restaurant's policies.
Qualifications: High school diploma or equivalent, customer
service experience, and basic computer skills.
serves
satisfaction
customer service
Takes orders
safety
Waitstaff
Duties: 1 from guests, 2 food and drinks, and checks on their
3 .
Qualifications: High school diploma or equivalent, 4 experience, and basic food 5 knowledge.
Answer
Waitstaff
Duties: Takes
orders from guests, serves food and drinks, and checks on their
satisfaction.
Qualifications: High school diploma or equivalent, customer
service experience, and basic food safety knowledge.
drinks
knowledge
alcoholic
customer
Bartender
Duties: Prepares
and serves 1 and non-alcoholic 2 .
Qualifications: High school diploma or equivalent, 3
of alcoholic and non-alcoholic drinks, and basic 4 service
skills.
Answer
Bartender
Duties: Prepares
and serves alcoholic and non-alcoholic drinks.
Qualifications: High school diploma or equivalent, knowledge
of alcoholic and non-alcoholic drinks, and basic customer service
skills.
marketing
potential
promoting
skills
Bachelor
related field
Sales and
marketing staff
Duties:
Responsible
for 1 the establishment
to 2 guests.
Qualifications:
strong communication
and writing 3 , as well as experience in 4 and sales.
5 's degree in marketing or a 6 .
Answer
Sales and
marketing staff
Duties:
Responsible
for promoting the establishment
to potential guests.
Qualifications:
strong communication
and writing skills, as well as experience in marketing and sales.
Bachelor's degree in marketing or a related field.
Sales and
marketing staff
Duties:
Responsible
for promoting the establishment
to potential guests.
Qualifications:
strong communication
and writing skills, as well as experience in marketing and sales.
Bachelor's degree in marketing or a related field.