Complaints: Bad Steak How to play For the exercises below, select the item you wish to move (it will turn to gray), then select another item to swap places.
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Customer: Yes, please. I prefer my steak more well-done. Also, I ordered a side of french fries, but they seem to be cold. Could you bring me a fresh, hot batch, please?
Customer: Excuse me, I have a concern about my order. I ordered a medium-well steak, but it looks like I got a medium-rare one instead.
Server: Oh, I apologize for the inconvenience. Would you like me to have it cooked a bit more for you?
Server: Of course, I'll take care of that for you right away. I'm really sorry about the mix-up. Let me get your steak back to the kitchen, and I'll get a new order of french fries for you.
Customer: Excuse me, I have a concern about my order. I ordered a medium-well steak, but it looks like I got a medium-rare one instead. Server: Oh, I apologize for the inconvenience. Would you like me to have it cooked a bit more for you?
Customer: Yes, please. I prefer my steak more well-done. Also, I ordered a side of french fries, but they seem to be cold. Could you bring me a fresh, hot batch, please? Server: Of course, I'll take care of that for you right away.
I'm really sorry about the mix-up. Let me get your steak back to the kitchen, and I'll get a new order of french fries for you.
Answer
Customer: Well, it shouldn’t happen in the first place. That’s the point of taking a person’s order, to give them what they want.
Server: I completely understand your frustration, and I'm truly sorry for the inconvenience caused.
Server: I completely agree. Let me hurry and get this to the kitchen. Your new order will be out shortly, and I'll personally ensure everything is as it should be. Thank you for your patience.
Customer: Thank you, I appreciate it. But honestly, it's a bit frustrating to have to deal with this. I was really looking forward to a perfectly cooked steak and some hot fries.
Customer: Thank you, I appreciate it. But honestly, it's a bit frustrating to have to deal with this. I was really looking forward to a perfectly cooked steak and some hot fries. Server: I completely understand your frustration, and
I'm truly sorry for the inconvenience caused. Customer: Well, it shouldn’t happen in the first place. That’s the point of taking a person’s order, to give them what they want. Server: I completely agree. Let me hurry and get this
to the kitchen. Your new order will be out shortly, and I'll personally ensure everything is as it should be. Thank you for your patience.
Answer
Why don’t you check your steak just to be sure.
Server:
The fries are fresh and hot.
Here’s your order, sir.
Server: Here’s your order, sir. The fries are fresh and hot. Why don’t you check your steak just to be sure.
Answer
we really don’t make
Hope to
see you again soon.
for your next visit.
Server:
this discount coupon
these kinds of mistakes often.
I would also like to give you
I assure you,
Server: I would also like to give you this discount coupon for your next visit. I assure you, we really don’t make these kinds of mistakes often. Hope to see you again soon.
Answer
paragraph will be a vertical list, sentence/words will be a horizontal listTextbox Instructions Shuffled paragraph: Type or paste a paragraph or sentences in the correct order. Separate all sentences with a double caret ^^. The app will scramble the sentences for you.
Shuffled Sentences: Type or paste a single sentence and separate the words with a double caret ^^.
Shuffled Words: separate letters with a double caret ^^.
There is an example in the text box. Click to see how it works.
Server:^^ I would also like to give you^^ this discount coupon^^ for your next visit.^^ I assure you,^^ we really don’t make^^ these kinds of mistakes often.^^ Hope to ^^see you again soon.