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Dr Ray
Tourism and Hospitality

Party on the Beach


From the pull-down menus,  choose the words that complete the sentences.
Guest: Excuse me, I have a 1 I'd like to bring to your attention. There are some college kids partying on the resort's private beach area, and they are being quite loud and 2 . I don't mind a bit of company, but their behavior is 3 the peace.

Concierge (C): I'm truly sorry to hear that, and I apologize for the 4 . Thank you for bringing this to my attention. I'll handle the situation immediately.

[The concierge approaches the college group on the private beach.]

C: Hi there, I hope you all are having a good time. I must inform you that this is a 5 beach area, and we kindly ask you to move your party elsewhere.

College Student (CS): Come on, man! We're just having fun. The ocean belongs to everyone, and we have every right to be here.

C: I understand that, but this specific area is 6 as private property. There are other 7 areas where you can continue your party.
AnswerGuest: Excuse me, I have a concern I'd like to bring to your attention. There are some college kids partying on the resort's private beach area, and they are being quite loud and obnoxious. I don't mind a bit of company, but their behavior is disturbing the peace.

Concierge (C): I'm truly sorry to hear that, and I apologize for the disturbance. Thank you for bringing this to my attention. I'll handle the situation immediately.

[The concierge approaches the college group on the private beach.]

C: Hi there, I hope you all are having a good time. I must inform you that this is a private beach area, and we kindly ask you to move your party elsewhere.

College Student (CS): Come on, man! We're just having fun. The ocean belongs to everyone, and we have every right to be here.

C: I understand that, but this specific area is designated as private property. There are other public areas where you can continue your party.
CS: We're not causing any harm. You can't make us leave.

C: I’m sorry, but if you choose not to 1 , I'll have to call the 2 .

[The college students continue to 3 , refusing to leave the private beach.]

[Without further ado, the 4 calmly calls the police. The police arrive at the scene a few minutes later.]

Police Officer (PO): What seems to be the problem here?

C: These young folks are 5 to leave the resort's private beach area 6 being asked to do so.

PO: Alright, let me 7 from here.

[The police officer calmly speaks with the college students and 8 them to 9 the private beach area].
AnswerCS: We're not causing any harm. You can't make us leave.

C: I’m sorry, but if you choose not to comply, I'll have to call the authorities.

[The college students continue to resist, refusing to leave the private beach.]

[Without further ado, the concierge calmly calls the police. The police arrive at the scene a few minutes later.]

Police Officer (PO): What seems to be the problem here?

C: These young folks are refusing to leave the resort's private beach area despite being asked to do so.

PO: Alright, let me handle it from here.

[The police officer calmly speaks with the college students and convinces them to vacate the private beach area].
C: I apologize for the inconvenience you experienced due to this situation. This is not a usual 1 , and we 2 to maintain a peaceful environment for all our guests.

Guest: Thank you for 3 the matter. I appreciate your 4 response and willingness to 5 the issue. Despite this 6 , I've been enjoying my stay here.

C: You're welcome, and thank you for your understanding. If there's anything else you need or any other 7 , please don't 8 to reach out. We want to 9 you have a pleasant and relaxing time at the resort......
AnswerC: I apologize for the inconvenience you experienced due to this situation. This is not a usual occurrence, and we strive to maintain a peaceful environment for all our guests.

Guest: Thank you for taking care of the matter. I appreciate your prompt response and willingness to resolve the issue. Despite this hiccup, I've been enjoying my stay here.

C: You're welcome, and thank you for your understanding. If there's anything else you need or any other concerns, please don't hesitate to reach out. We want to ensure you have a pleasant and relaxing time at the resort......

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