roomWviewShuffSentc

FD: I've checked, and unfortunately, all rooms with better views are currently occupied. I'm really sorry about that.
[...the clerk checks the computer]
HP: Well, I made it very clear at reservation time that I wanted a room with a view.
FD: You're welcome, and I apologize once again for the inconvenience. If there's anything else you need or if you have any other concerns during your stay, please don't hesitate to let us know.
HP: Will I have to pay more?
HP: I think that will be more than satisfactory. Thank you so much!
HP: Well, I specifically requested a room with a good view when I made the reservation, but the view from my room is quite disappointing.
FD: I apologize for the inconvenience. Let me check your reservation details and see what can be done.
FD: Certainly not, Mr. Atkins. This was not your mistake. Will this be satisfactory?
FD: Great. How about we upgrade you to our deluxe suite. The room has a good view plus you get all the usual amenities of our deluxe suites? We have some available, and I'm sure you'll find it more to your liking.
FD: I completely understand your frustration, let me check on something else.
HP: Thank you.
Hotel Patron (HP): Excuse me, I have a concern about my room.
Front Desk (FD): I'm sorry to hear that. What's the issue?
[checks computer again]

Hotel Patron (HP): Excuse me, I have a concern about my room.
Front Desk (FD): I'm sorry to hear that. What's the issue?
HP: Well, I specifically requested a room with a good view when I made the reservation, but the view from my room is quite disappointing.
FD: I apologize for the inconvenience. Let me check your reservation details and see what can be done.
HP: Thank you.
[...the clerk checks the computer]
FD: I've checked, and unfortunately, all rooms with better views are currently occupied. I'm really sorry about that.
HP: Well, I made it very clear at reservation time that I wanted a room with a view.
FD: I completely understand your frustration, let me check on something else.
[checks computer again]
FD: Great. How about we upgrade you to our deluxe suite. The room has a good view plus you get all the usual amenities of our deluxe suites? We have some available, and I'm sure you'll find it more to your liking.
HP: Will I have to pay more?
FD: Certainly not, Mr. Atkins. This was not your mistake. Will this be satisfactory?
HP: I think that will be more than satisfactory. Thank you so much!
FD: You're welcome, and I apologize once again for the inconvenience. If there's anything else you need or if you have any other concerns during your stay, please don't hesitate to let us know.

Answer

Hotel Patron (HP): Excuse me, I have a concern about my room.^^

Front Desk (FD): I'm sorry to hear that. What's the issue?^^

HP: Well, I specifically requested a room with a good view when I made the reservation, but the view from my room is quite disappointing.^^

FD: I apologize for the inconvenience. Let me check your reservation details and see what can be done.^^

HP: Thank you. ^^

[...the clerk checks the computer] ^^

FD: I've checked, and unfortunately, all rooms with better views are currently occupied. I'm really sorry about that.^^

HP: Well, I made it very clear at reservation time that I wanted a room with a view.^^

FD: I completely understand your frustration, let me check on something else. ^^

[checks computer again]^^

FD: Great. How about we upgrade you to our deluxe suite. The room has a good view plus you get all the usual amenities of our deluxe suites? We have some available, and I'm sure you'll find it more to your liking.^^

HP: Will I have to pay more?^^

FD: Certainly not, Mr. Atkins. This was not your mistake. Will this be satisfactory?^^

HP: I think that will be more than satisfactory. Thank you so much!^^

FD: You're welcome, and I apologize once again for the inconvenience. If there's anything else you need or if you have any other concerns during your stay, please don't hesitate to let us know.^^